Reference

Privacy Policy

We collect and handle your account data to keep the platform running, verify withdrawals and respond when you contact support. This policy explains what we collect, how we use it and your rights around access and deletion.

Account dataPayment verificationSupport recordsCookie useUser rights
bdrmmy Privacy Policy
DATA HANDLING

How We Protect Your Information

We use SSL encryption to protect data moving between your device and our servers. Account passwords are hashed and payment details are processed through secure wallet integrations with bKash, Nagad and Rocket so we do not store your wallet PIN. We keep transaction records and support chat logs for compliance and dispute resolution, then delete older records in line with legal retention requirements.

SSL Encryption

Every page on bdrmmy uses HTTPS to encrypt data in transit. Your login credentials, wallet transactions and personal details are protected from interception while moving across the network.

Cookie Use

We use session cookies to keep you logged in, preference cookies to remember your language choice and analytics cookies to measure site performance. You can disable non-essential cookies in your browser settings.

Data Retention

We keep account and transaction records for compliance, fraud prevention and dispute resolution. Older records are deleted after the required retention period unless ongoing legal obligations apply.

User Rights

You can request a copy of your personal data, ask us to correct inaccurate information or request deletion of your account. Contact support via live chat or email to start the process; we will verify your identity before acting.

POLICY CONTACT

How to Reach Us About Privacy

If you have questions about this privacy policy, want to request a copy of your data or ask us to delete your account information, use one of these contact paths. Our support team will verify your identity before making changes to protect your account security.

Live Chat Open the chat widget in the bottom corner of any page to speak with a support agent. Fastest way to get privacy-related questions answered and start a data request.
Email Support Send your privacy request or question to the support email address shown in your account dashboard. Include your registered phone number so we can verify your identity and respond securely.
Account Settings Log in and visit the account settings page to update your contact details, review linked payment methods or close your account. Some actions require verification via OTP to your registered mobile.

Common Privacy Questions

We collect your phone number, wallet account details for bKash, Nagad or Rocket, device information and transaction history. This data verifies your identity during withdrawals and helps prevent duplicate accounts or fraud.

We do not sell your personal data. We share transaction details with payment providers like bKash, Nagad and Rocket to process deposits and withdrawals, and may share records with authorities if required by law.

Contact our support team via live chat or email and ask for a data export. We will verify your identity by sending an OTP to your registered mobile, then provide a copy of your account information.

Yes. Contact support and request account closure. We will verify your identity, close your account and delete your personal data except for records we must keep for legal compliance or fraud prevention.

We use session cookies to keep you logged in, preference cookies for language settings and analytics cookies to measure site performance. You can disable non-essential cookies in your browser, though some features may not work properly.

We keep transaction logs and account records for compliance and dispute resolution. Older records are deleted after the required retention period unless ongoing legal obligations require us to keep them longer.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.